Index: openacs-4/packages/ecommerce/www/admin/customer-service/index.tcl
===================================================================
RCS file: /usr/local/cvsroot/openacs-4/packages/ecommerce/www/admin/customer-service/index.tcl,v
diff -u -r1.4 -r1.5
--- openacs-4/packages/ecommerce/www/admin/customer-service/index.tcl	9 Mar 2004 00:59:47 -0000	1.4
+++ openacs-4/packages/ecommerce/www/admin/customer-service/index.tcl	24 Feb 2005 13:33:14 -0000	1.5
@@ -12,37 +12,31 @@
 
 append doc_body "[ad_admin_header "Customer Service Administration"]
 
-<h2>Customer Service Administration</h2>
+<h2>Customer Service Issues</h2>
 
-[ad_context_bar [list "../index.tcl" "Ecommerce([ec_system_name])"] "Customer Service Administration"]
+[ad_context_bar [list "../index.tcl" "Ecommerce([ec_system_name])"] "Customer Service"]
 
-<hr>
+<hr noshade>
 
-<ul>
-<li>Insert <a href=\"interaction-add\">New Interaction</a>
-</ul>
 
-<h3>Customer Service Issues</h3>
-
-<ul>
-<b><li>uncategorized</b> :
+<table border=\"0\" cellspacing=\"0\" cellpadding=\"2\" bgcolor=\"\#cccccc\" align=\"right\">
+<tr><td><p>type</p></td><td><p>open</p></td><td><p> closed</p></td></tr>
+<tr><td align=\"right\">uncategorized </td><td>
 "
 
-
-
 set num_open_issues [db_string get_open_issues "select count(*) 
 from ec_customer_service_issues issues, ec_user_identification id
 where issues.user_identification_id = id.user_identification_id
 and close_date is NULL 
 and deleted_p = 'f'
 and 0 = (select count(*) from ec_cs_issue_type_map map where map.issue_id=issues.issue_id)"]
 
-append doc_body "<a href=\"issues\">open</a> <font size=-1>($num_open_issues)</font> | 
-<a href=\"issues?view_status=closed\">closed</a>
+if {$num_open_issues > 0 } {
+    append doc_body "<a href=\"issues\">$num_open_issues open</a> </td><td><a href=\"issues?view_status=closed\">closed</a></td></tr>"
+} else {
+    append doc_body "<a href=\"issues\">none</a></td><td><a href=\"issues?view_status=closed\">closed</a></td></tr>"
+}
 
-<p>
-"
-
 # only want to show issue types in the issue type widget, and then clump all others under
 # "other"
 set issue_type_list [db_list get_issue_type_list "select picklist_item from ec_picklist_items where picklist_name='issue_type' order by sort_key"]
@@ -56,13 +50,17 @@
 and deleted_p = 'f'
 and 1 <= (select count(*) from ec_cs_issue_type_map map where map.issue_id=issues.issue_id and map.issue_type=:issue_type)"]
 
-append doc_body "<b><li>$issue_type</b> : 
+if {$num_open_issues > 0 } {
+    append doc_body "<tr><td align=\"right\">$issue_type </td><td> 
+<a href=\"issues?view_issue_type=[ns_urlencode $issue_type]\">$num_open_issues open</a> </td><td> <a href=\"issues?view_issue_type=[ns_urlencode $issue_type]&view_status=closed\">closed</a>
+</td></tr>"
+} else {
+    append doc_body "<tr><td align=\"right\">$issue_type </td><td> 
+<a href=\"issues?view_issue_type=[ns_urlencode $issue_type]\">none</a></td><td> <a href=\"issues?view_issue_type=[ns_urlencode $issue_type]&view_status=closed\">closed</a>
+</td></tr>"
+}
 
-<a href=\"issues?view_issue_type=[ns_urlencode $issue_type]\">open</a> <font size=-1>($num_open_issues)</font> | <a href=\"issues?view_issue_type=[ns_urlencode $issue_type]&view_status=closed\">closed</a>
 
-<p>
-"
-
 }
 
 # same query for issues that aren't in issue_type_list
@@ -82,56 +80,52 @@
 and deleted_p = 'f'
 $last_bit_of_query"]
 
-append doc_body "<b><li>all others</b> :
-<a href=\"issues?view_issue_type=[ns_urlencode "all others"]\">open</a> <font size=-1>($num_open_issues)</font> |
-<a href=\"issues?view_issue_type=[ns_urlencode "all others"]&view_status=closed\">closed</a>
-</ul>
-<p>
-"
+if { $num_open_issues > 0 } {
+    append doc_body "<tr><td align=\"right\">all others </td><td>
+<a href=\"issues?view_issue_type=[ns_urlencode "all others"]\">$num_open_issues open</a> </td><td>
+<a href=\"issues?view_issue_type=[ns_urlencode "all others"]&view_status=closed\">closed</a>"
+} else {
+    append doc_body "<tr><td align=\"right\">all others </td><td>
+<a href=\"issues?view_issue_type=[ns_urlencode "all others"]\">none</a> </td><td>
+<a href=\"issues?view_issue_type=[ns_urlencode "all others"]&view_status=closed\">closed</a>"
+}
+append doc_body "</table><p>add <a href=\"interaction-add\">New Interaction</a></p>"
 
 if { [llength $issue_type_list] == 0 } {
-    append doc_body "<b>If you want to see issues separated out by commonly used issue types, then add those issue types to the issue type picklist below in Picklist Management.</b>" 
+    append doc_body "<p>If you want to see issues separated out by commonly used issue types, then add those issue types to the issue type in Picklist Management.</p>" 
 }
 
-append doc_body "</ul>
-<p>
+append doc_body "<h3>Search for customer</h3>
 
-<h3>Customers</h3>
-
-<ul>
 <FORM METHOD=get ACTION=[ec_acs_admin_url]users/search>
 <input type=hidden name=target value=\"one.tcl\">
-<li>Quick search for registered users: <input type=text size=15 name=keyword>
+<tr><td>Search for <b>registered</b> users: <input type=text size=15 name=keyword>
 </FORM>
 
-<p>
-
 <form method=post action=user-identification-search>
-<li>Quick search for unregistered users with a customer service history:
+<tr><td>Search for <b>unregistered</b> users with a customer service history:
 <input type=text size=15 name=keyword>
 </form>
 
-<p>
-
 <form method=post action=customer-search>
-<li>Customers who have spent over
+<tr><td>Customers who have spent over
 <input type=text size=5 name=amount>
 ([ad_parameter -package_id [ec_id] Currency ecommerce])
-in the last <input type=text size=2 name=days> days
+in the last <input type=text size=2 name=days> days.
 <input type=submit value=\"Go\">
 </form>
-</ul>
 
+
 <h3>Administrative Actions</h3>
 
 <ul>
-<li><a href=\"spam\">Spam Users</a>
-<li><a href=\"picklists\">Picklist Management</a>
-<li><a href=\"canned-responses\">Canned Responses</a>
+<!---
+<tr><td><a href=\"spam\">Spam Users</a>
+<tr><td><a href=\"picklists\">Picklist Management</a>
+<tr><td><a href=\"canned-responses\">Canned Responses</a>
+--->
 
-<p>
-
-<li><a href=\"statistics\">Statistics and Reports</a>
+<tr><td><a href=\"statistics\">Statistics and Reports</a>
 </ul>
 
 [ad_admin_footer]