(For user information, please read the Help page in your Control Panel)
This FAQ contains these sections: -
Dealing with Members
- Managing Content
- Preparing for Next Term
+
Dealing with Members
+ Managing Content
+ Preparing for Next Term
If your question is not answered, please email your site administrator.
-Q. Who will have access to my dotlearn class?
+Q. Who will have access to my dotlearn class?
A. The default enrollment policy setting for new classes is "open" and any registered
user can join the class. If you are concerned about who
is accessing your class, you have a couple of options: 1) "close" your enrollment
@@ -45,8 +45,8 @@
You can then approve or deny access through the Manage Membership page (off the
Control Panel). All class administrators will also receive an email notification
every time a user requests to join the class.
-
Q: I am a TA and there are several cross-registered students in my class.
- How can they get access to the materials in dotlearn?
+
Q: I am a TA and there are several cross-registered students in my class.
+ How can they get access to the materials in dotlearn?
A: Non-institution students cannot have full access to dotlearn, but they can
have access to the class materials. However, non-Sloan students should not self-register
for an account. You can create Limited Access user accounts for cross-registered
@@ -55,19 +55,19 @@
that they are already in the system when you try to create an account for them.
In that case, add them to the class or community through the "Manage Membership"
page link.
-
Q. How do institution students get access to dotlearn?
+
Q. How do institution students get access to dotlearn?
A. Any current institution member can self-register for an account. Please tell your students
to register at the login page by entering their current email address and a password
of their choice. After they submit the login and complete the registration page,
their account will be approved within one business day.
-
Q: How can I keep unregistered students or non-members from getting in
- the class or community?
+
Q: How can I keep unregistered students or non-members from getting in
+ the class or community?
A: Go to the Control Panel page for the class or community and change the Enrollment
Policy to "closed" or "needs approval." Closed makes the group invisible to
all but its members -- it will no longer be listed on the Join a Group page.
"Needs Approval" means that users can request membership from the Join a Group
page. You will receive an email from the user asking for approval.
-
Q: How do students and members join if the group enrollment is closed? +
Q: How do students and members join if the group enrollment is closed?
A: The only way to add users to a closed group is to add their names one at
a time. Go to the group's Control Panel page and go to the Manage Membership
@@ -77,25 +77,25 @@
they register, but if they are cross-registered students or non-MIT people,
you should create Limited Access users accounts for them (through the Control
Panel).
-
Q: How can I let non-institution people have access to my community?
+
Q: How can I let non-institution people have access to my community?
A: You can add them as Limited Access users or guests. Limited Access users
have full access to the group, but cannot join other dotlearn groups; Limited
Access Guests have limited access to your group (they do not see other users'
personal information) and cannot join other groups. Assign non-institution students
Limited Access accounts and non-institution people (speakers, guest lecturers,
colleagues) Limited Access Guest accounts.
-
Q. I am managing a community and some of our members are from outside my institution, +
Q. I am managing a community and some of our members are from outside my institution,
so they cannot see information about other members, or participate in forums
or surveys. We want them to have full access to just our community. What can
- we do?
+ we do?
A. This is happening because the default privacy setting for groups does not
allow Guests to see information about other students. If you need this setting
changed for your group, send email to your site administrator. Include
the name of your community and ask that your Guests be allowed to read personal
information. Also, please let us know if you have any subgroups that also need
to be set up this way. Each time a new subgroup is created, you will (unfortunately)
need to email us to change the default privacy setting.
-
Q: How do users change their passwords?
+
Q: How do users change their passwords?
A: Full access users (current students, faculty, staff and alumni) can
change their passwords through their Control Panel page in their personal portal.
Limited Access users and Limited Access Guests (cross-registered students and
@@ -104,28 +104,28 @@
-Q. Do all the administrators of the class have the same privileges?
+Q. Do all the administrators of the class have the same privileges?
A. Yes, all administrator roles have full control over the content and membership
of the community.
-
Q. I don't see survey listed on the Control Panel? What do I do?
+
Q. I don't see survey listed on the Control Panel? What do I do?
A. Survey is not added by default to classes, communities and subgroups. Go
to the Control Panel page, and on the left hand column, click on "Manage Applets"
and Add the survey package. Then, return to the Control Panel and you will see
Survey Administration > New Survey listed as an option.
-
Q. I created a subgroup, but no one can see it. What do I do?
+
Q. I created a subgroup, but no one can see it. What do I do?
A. It may be that the subgroup has a closed enrollment policy, so you can either
add the members yourself or open the enrollment policy and allow members of
the "parent" group to self-join.
-
Q. How do I delete a subgroup?
+
Q. How do I delete a subgroup?
A. Subgroups cannot be deleted, but you can "hide"them by closing the enrollment
policy and removing any existing members. You can archive the subgroup, but
if you do, it cannot be unarchived.
-
Q: I created a forum and it sends email alerts to all group members. How
- do I shut this off? How can an individual user shut them off?
+
Q: I created a forum and it sends email alerts to all group members. How
+ do I shut this off? How can an individual user shut them off?
A: Each user must manage forum alerts through the "Edit My Notifications" page
on the user Control Panel. Users can also subscribe to/unsubscribe from forum
alerts at the top level page of an individual forum.
-
Q: Note about Forums and email away messages.
+
Q: Note about Forums and email away messages.
A: If a user activates an automated vacation/away message, all their forums
will get caught in a loop of emails. To prevent this, advise students to cancel
all their forum email alerts before going away. If this happens while they are
@@ -134,15 +134,15 @@
- Q. What happens to my class at the end of the semester?
+ Q. What happens to my class at the end of the semester?
A. At the end of the semester, all classes are closed to further enrollment,
but the student and administrator members are left in place. Because you are
not removed from the class, you will see it listed in your Groups portlet (on
your My Space page), but it is closed and cannot be accessed by non-members.
If you wish to have all student members removed, please request this by sending
an email to your site administrator.
- Q. How do I request a class site for next term?
+ Q. How do I request a class site for next term?
A. In preparing for next term, there are two choices: 1) to copy a class from
a previous term or 2) start with an empty class shell. Copying carries over
customization - portlets and layout - and file storage content, and removes
@@ -151,14 +151,14 @@
specify the term of the previous class. Also, please include the names and emails
of the class administrators, so that they can be added to the new class.
- Q. How do I request a new community?
+ Q. How do I request a new community?
A. Send email to your site administrator. Please include the name of the
community and the names and emails of administrators.
Q: Is there any documentation for class and community administrators?
+
Q: Is there any documentation for class and community administrators?
A: Please contact your site administrators for access to documentation and
other training materials and for information about training sessions.
- Q: How do I use the "Add to Outlook" feature for a calendar event?
+ Q: How do I use the "Add to Outlook" feature for a calendar event?
A: Both one-time and recurring events can be added to a user's Outlook calendar.
On each event description is a link to "synch with Outlook: single event".