oracle8.1.6
select unique interaction_originator from ec_customer_serv_interactions
select i.interaction_id, i.customer_service_rep, i.interaction_date, to_char(i.interaction_date,'YYYY-MM-DD HH24:MI:SS') as full_interaction_date, i.interaction_originator, i.interaction_type, i.user_identification_id, reps.first_names as rep_first_names, reps.last_name as rep_last_name, customer_info.user_identification_id,
customer_info.user_id as customer_user_id, customer_info.first_names as customer_first_names, customer_info.last_name as customer_last_name
from ec_customer_serv_interactions i, cc_users reps,
(select id.user_identification_id, id.user_id, u2.first_names, u2.last_name from ec_user_identification id, cc_users u2 where id.user_id=u2.user_id(+)) customer_info where i.customer_service_rep=reps.user_id(+)
and i.user_identification_id=customer_info.user_identification_id
$rep_query_bit $interaction_originator_query_bit $interaction_type_query_bit $interaction_date_query_bit order by $order_by
and sysdate-i.interaction_date <= 1
and sysdate-i.interaction_date <= 7
and months_between(sysdate,i.interaction_date) <= 1