Advanced Workflow Builder's Guide

By Lars Pind on 30 August 2000.

ACS Documentation : Workflow : Advanced Workflow Builder's Guide


Who should read this? The business manager or the developer who wants to build workflow processes with more power and control than what the simple workflow builder permits.

The Mind-Set

A workflow is a process that has a goal. For an order fulfillment workflow, the goal will be the fulfillment or rejection of the order. For a ticket, the goal will be fixing or rejecting the ticket. For user-approval, it would be the approval or rejection of the user.

In order to achieve that goal, a number of tasks will be performed by various people. Each task itself also has a goal. The goal can be to determine the credibility of a potential user, with an output saying whether the user was credible or not. Another goal could be to review and edit an article, the output of that task being either thumbs-up, or thumbs-down and some review comments for the author.

Notes

  • The special # guard.
    lars@pinds.com
    Last Modified: $Date: 2001/03/13 22:59:27 $